What should I do if I'm having trouble watching a Swank or Kanopy film in my classroom?
Answer
In-person classrooms
If you experience any trouble broadcasting CSM Library streaming media in-person in your CSM classroom try using a hard-wired device (i.e. HDMI cable to your laptop) rather than Crestron AirDrop or other casting platform. If you're still having issues contact ITS to come to your classroom for troubleshooting assistance.
Synchronous online classrooms
Library licensing rights allow for in-person classroom viewing, and for individual student viewing; showing a film in your online class in real time is not possible due to various restrictions. Services like Zoom may block video and audio of the Library's streaming films because licensing does not permit digital broadcasting.
Asynchronous online classrooms
It's easy to share library-subscribed films in your online classroom for individual viewing. The Library recommends embedding streaming films in your online classroom that students can access directly, or sharing links to streaming content. Learn more about embedding and sharing links.
Unavailable Films & Licensing Timelines
CSM Library is able to license select streaming films for periods of one year. If you are trying to locate or access a film that you used before and cannot locate it, then the license may have expired. Contact a CSM Librarian for more help.